Shipping policy
Shipping & Delivery Policy
General Information
We offer delivery through reliable parcel services. Orders are dispatched as soon as possible after the payment has been confirmed.
Shipping Methods and Rates
Orders are shipped to parcel machines via the following providers in Estonia:
- Omniva
- DPD
- Unisend
- Smartpost
The shipping cost for all parcel machine deliveries is 2.50 € in Estonia.
Orders are shipped to parcel machines via Unisend in Latvia and Lithuania. The shipping cost for parcel machine delivery is 3€ in Latvia and in Lithuania.
Delivery Time
Standard Shipping: Generally takes 1–3 business days from the moment the parcel is dispatched, depending on the carrier's schedule.
Made-to-Order Items: If an item needs to be handcrafted specifically for you, please allow an additional 2–5 business days for production.
Note: Delivery times may be longer during peak periods or holidays when courier services experience higher volumes.
Order Processing
Orders are processed and dispatched as soon as possible after payment confirmation. Processing times may vary depending on the production requirements and current order volume.
Order Tracking
Once your order has been shipped, you will receive a tracking code, allowing you to monitor your parcel's journey.
Delivery Issues
If your parcel has not arrived within the expected timeframe or if you encounter any other issues, please contact us at: keidicreations@gmail.com